We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Caravanning has been an enjoyable and cost-effective way for Australians to experience the country since the 1950s. It's a great option for anyone who wants to explore all that this beautiful continent has to offer without breaking the bank on accommodation. Offering freedom, independence, and access to a vast array of activities, caravanning brings a unique and memorable experience that can't be beaten. - read more
Embarking on a caravan adventure can be one of the most liberating experiences, offering a unique opportunity to explore Australia's mesmerizing landscapes at your own pace. However, amidst the excitement, it is essential to ensure that your caravan is protected against unforeseen incidents. This is where caravan insurance comes into play. - read more
Navigating the waters of caravan financing can often be as complex as planning the perfect road trip. With the rising trend of caravanning across the Australian landscape, ensuring that you have the right financial setup for your mobile haven is more crucial than ever. Whether you're dreaming of weekend getaways or longer escapades across the country, understanding caravan loan options is key to making those dreams a reality without financial strain. - read more
Caravan travel is becoming increasingly popular among Australians, offering a sense of freedom and adventure that traditional travel methods often cannot match. The allure of waking up to breathtaking views and exploring the country's vast and diverse landscapes makes it an ideal choice for those seeking both spontaneity and comfort. - read more
In recent years, the call of the open road has been answered by more and more Australians through the timeless tradition of caravanning. Sparked by the pursuit of freedom and the comfort of having a home on wheels, the caravan lifestyle has seen a resurgence in popularity. This phenomenon isn't just about being on holiday; it's about the independence and flexibility that comes with owning a caravan. - read more
Australia’s interest-rate outlook has become more uncertain, and that matters for anyone planning to buy, upgrade or refinance a caravan in the second half of 2026. Following the Reserve Bank of Australia’s 16 June decision to keep the cash rate at 4.35%, fresh July forecasts suggest borrowers should not assume relief is just around the corner. - read more
Australia’s caravan sector has entered a sharper adjustment phase, with several Victorian caravan businesses falling into voluntary administration in late June 2026. The latest developments include Sunland RV, X Series RV and Global RV Corp, following the earlier appointment of administrators to Network RV, Network Engineering and Fair Dinkum Caravans. For buyers, the immediate message is not to panic, but to become more disciplined before paying deposits, signing contracts or arranging caravan finance. - read more
Australia’s temporary fuel tax relief is being wound back, and caravan owners are likely to feel the change quickly at the bowser. From 1 July 2026, the current fuel excise relief will continue at a smaller 16 cents per litre reduction until 2 August 2026, rather than the larger short-term discount that has helped soften petrol and diesel prices in recent months. - read more
The Australian caravan industry has recently witnessed a significant development with Essential Caravans' acquisition of Zone RV, a luxury caravan manufacturer that entered administration in December 2025, leaving creditors owed $42 million. This acquisition ensures the continuation of the Zone RV brand and its premium Australian-made caravans. However, it also presents challenges for existing customers who had placed orders prior to the company's collapse. - read more
The escalating fuel crisis in Australia is having a profound impact on the caravan repair industry, with many businesses experiencing a significant downturn in demand. As fuel prices continue to rise, travellers are reconsidering their plans, leading to fewer caravans on the road and, consequently, less need for repair services. - read more
