We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
In recent years, the call of the open road has been answered by more and more Australians through the timeless tradition of caravanning. Sparked by the pursuit of freedom and the comfort of having a home on wheels, the caravan lifestyle has seen a resurgence in popularity. This phenomenon isn't just about being on holiday; it's about the independence and flexibility that comes with owning a caravan. - read more
Embarking on the search for the ideal caravan finance deal can be as exciting as it is daunting. For many Australians, a caravan represents not just a significant financial investment but also the key to unlocking endless adventures on the open road. However, securing the right finance package is crucial to turning those dreams into reality without overburdening one's financial future. - read more
As any caravan owner will tell you, taking your mobile home on the road is an adventure like no other. But what happens when you are not exploring the great outdoors? Proper storage plays a critical role in the care and longevity of your caravan. - read more
The allure of exploration and the freedom to roam have always been at the heart of the human spirit. In recent years, this call to adventure has manifested in the rising popularity of caravans, with more individuals and families than ever before discovering the joys of a home on wheels. The sense of community among caravan owners and the accessibility of stunning locations that were once deemed unreachable are just a few reasons for this boom in caravan ownership. - read more
Caravan travel offers a unique opportunity to explore the great outdoors, providing the freedom and flexibility to discover some of the most breathtaking landscapes Australia has to offer. From the golden beaches of Queensland to the rugged beauty of the Outback, caravanning lets you take the road less travelled and create unforgettable memories. - read more
In a remarkable development for Australia's recreational vehicle (RV) industry, Snowy River Caravans has secured the top position in both the Imported and RVMAP categories for the third quarter of 2025. This achievement signifies a notable shift in consumer preferences and market dynamics within the sector. - read more
Jayco, a prominent name in Australia's recreational vehicle (RV) industry, has successfully maintained its leading position in the market during the second quarter of 2025. Despite experiencing a slight decline, the brand continues to hold a substantial share, reflecting its enduring appeal among Australian consumers. - read more
The Australian recreational vehicle (RV) industry is experiencing a significant shift, marked by an increase in caravan imports coupled with a decline in local production. This trend raises important considerations for domestic manufacturers and consumers alike. - read more
In an exciting development for Australian caravan enthusiasts, Crusader Caravans has announced a strategic partnership with BIG4 Holiday Parks. This collaboration aims to provide new caravan owners with exclusive benefits, enriching their travel experiences across the country. - read more
Recent data indicates a notable increase in occupancy rates across Australian caravan parks, showcasing the sector's resilience in the face of economic challenges. In October 2025, cabin occupancy nationwide rose to 69%, a four-point increase from the previous year. Powered sites saw a three-point rise to 52%, while unpowered sites reached 22% occupancy. - read more
