We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Caravanning has become a beloved way of life and holiday choice for many Australians, offering the freedom to explore the vast beauty of our country at a leisurely pace. The lure of the open road and the versatility of having a home on wheels has led to an ongoing surge in caravan popularity across the continent. - read more
The allure of exploration and the freedom to roam have always been at the heart of the human spirit. In recent years, this call to adventure has manifested in the rising popularity of caravans, with more individuals and families than ever before discovering the joys of a home on wheels. The sense of community among caravan owners and the accessibility of stunning locations that were once deemed unreachable are just a few reasons for this boom in caravan ownership. - read more
For many Australians, the idea of hitting the open road and taking to the great outdoors is a long-held dream... But for many, the dream of owning a caravan and taking to the road for a series of holidays each year remains just that – a dream. The high cost of buying a caravan outright often puts people off but there is a solution; Caravan finance can help make your caravan dreams a reality. - read more
Whether you’re a first-time buyer or an experienced caravanner, there are a few things you should keep in mind when purchasing a second-hand caravan. In this article, we’ll outline the top tips for buying a second-hand caravan so that you can make an informed decision and end up with a caravan that suits your needs and budget. - read more
Caravanning in Australia is not just a mode of travel, but a lifestyle choice embraced by many. The sense of freedom, adventure, and the possibility to explore the country's vast and varied landscapes have significantly contributed to its popularity. From retirees seeking to enjoy their golden years to young families looking to make cherished memories, caravanning has a wide appeal across the Australian demographic spectrum. - read more
In response to escalating travel expenses, a growing number of Australian families are choosing caravan holidays as a more affordable alternative. This trend has led to a significant increase in demand for caravan rentals and camping trips across the nation. - read more
The Australian caravan market is experiencing a notable shift, with Chinese-built caravans gaining a stronger foothold as local manufacturers report a downturn in sales. This trend was evident at the Geelong Outdoor Living & Caravan Expo in January 2026, where an increased presence of imported, Australian-style caravans was observed. - read more
The New South Wales (NSW) Government has launched a proactive initiative to enhance disaster recovery efforts by establishing a panel of caravan suppliers. This program is designed to provide temporary accommodation for residents who have lost their homes due to natural disasters such as floods, bushfires, and storms. - read more
The Sutherland Shire Council in Sydney's south is considering implementing restrictions on the parking of caravans and trailers on suburban streets. This deliberation follows nearly 3,000 complaints from residents in 2025 regarding the prolonged parking of such vehicles, which has led to concerns over visual amenity, reduced sightlines, and safety risks. - read more
Crusader Caravans has been officially recognised as an RV Master Manufacturer, a prestigious accreditation awarded by Caravan Industry Victoria (CIV). This accolade underscores Crusader's dedication to excellence in the Australian recreational vehicle (RV) manufacturing sector. - read more
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Knowledgebase
Deed in Lieu of Foreclosure: A deed instrument in which a borrower conveys all interest in a property to the lender to satisfy a loan that is in default and avoid foreclosure.
