We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Navigating the waters of caravan financing can often be as complex as planning the perfect road trip. With the rising trend of caravanning across the Australian landscape, ensuring that you have the right financial setup for your mobile haven is more crucial than ever. Whether you're dreaming of weekend getaways or longer escapades across the country, understanding caravan loan options is key to making those dreams a reality without financial strain. - read more
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Traveling in a caravan offers an unparalleled sense of freedom and the thrill of exploring the open road. As more Australians embrace the joys of caravanning, the importance of finding the right financing solution becomes essential. A suitable caravan loan can turn your travel dreams into reality, enabling you to purchase the ideal home-on-wheels without financial strain. - read more
Whether you’re a first-time buyer or an experienced caravanner, there are a few things you should keep in mind when purchasing a second-hand caravan. In this article, we’ll outline the top tips for buying a second-hand caravan so that you can make an informed decision and end up with a caravan that suits your needs and budget. - read more
The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry. The company, based in Coolum on Queensland's Sunshine Coast, has entered voluntary administration, revealing debts amounting to approximately $40 million. This development has left around 240 employees unemployed and approximately 180 customers uncertain about the status of their purchases. - read more
Caravan parks in Western Australia's South West are grappling with the effects of a severe housing shortage, as an increasing number of individuals and families turn to these facilities for long-term accommodation. This shift is placing significant pressure on park owners, who traditionally cater to tourists and short-term visitors. - read more
The Australian caravan industry has recently faced significant upheaval with the voluntary administration of Zone RV, a prominent luxury off-road caravan manufacturer based on Queensland's Sunshine Coast. This development has left approximately 250 employees and numerous customers in a state of uncertainty, particularly as the holiday season approaches. - read more
Amidst economic uncertainties, the Australian caravan and camping sector has demonstrated remarkable resilience, with occupancy rates climbing across all accommodation types. In October 2025, cabin occupancy surged to 69% nationwide—a substantial four-point increase compared to October 2024. Powered sites saw a three-point rise to 52%, while unpowered sites reached 22% occupancy. - read more
The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry. The company, based in Coolum on Queensland's Sunshine Coast, has been revealed to owe approximately $40 million to creditors, leaving both customers and employees facing significant uncertainty. - read more
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Knowledgebase
Securities: Financial instruments that represent ownership in a corporation (stocks), a creditor relationship with a corporation or government (bonds), or rights to ownership (options).
