We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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For many Australians, the idea of hitting the open road and taking to the great outdoors is a long-held dream... But for many, the dream of owning a caravan and taking to the road for a series of holidays each year remains just that – a dream. The high cost of buying a caravan outright often puts people off but there is a solution; Caravan finance can help make your caravan dreams a reality. - read more
Buying your first caravan is an exciting milestone, offering you the freedom to explore Australia's stunning landscapes at your own pace. However, the upfront cost of purchasing a caravan can be substantial. For many first-time buyers, financing presents a viable option to make this dream a reality without depleting savings. - read more
Australia's sweeping landscapes and vibrant coastlines ignite a sense of adventure among many. It's no wonder caravanning has become a favoured way to explore the beauty of this nation. But before the journey begins, understanding the financial aspects of caravan ownership is essential. - read more
A caravan loan is a type of personal loan that can be used to finance the purchase of a caravan. Caravans are a popular choice for Australians who enjoy travelling and camping, as they provide a comfortable and convenient way to explore the country. There are a number of different types of caravan loans available, and the right loan for you will depend on your individual circumstances. - read more
Caravanning in Australia is not just a mode of travel, but a lifestyle choice embraced by many. The sense of freedom, adventure, and the possibility to explore the country's vast and varied landscapes have significantly contributed to its popularity. From retirees seeking to enjoy their golden years to young families looking to make cherished memories, caravanning has a wide appeal across the Australian demographic spectrum. - read more
The Australian caravan industry has recently faced significant upheaval with the voluntary administration of Zone RV, a prominent luxury off-road caravan manufacturer based on Queensland's Sunshine Coast. This development has left approximately 250 employees and numerous customers in a state of uncertainty, particularly as the holiday season approaches. - read more
Amidst economic uncertainties, the Australian caravan and camping sector has demonstrated remarkable resilience, with occupancy rates climbing across all accommodation types. In October 2025, cabin occupancy surged to 69% nationwide—a substantial four-point increase compared to October 2024. Powered sites saw a three-point rise to 52%, while unpowered sites reached 22% occupancy. - read more
The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry. The company, based in Coolum on Queensland's Sunshine Coast, has been revealed to owe approximately $40 million to creditors, leaving both customers and employees facing significant uncertainty. - read more
In a strategic move to enhance the caravanning experience for Australians, Crusader Caravans has announced a partnership with BIG4 Holiday Parks. This collaboration aims to provide new caravan owners with a suite of exclusive benefits, enriching their travel adventures across the country. - read more
In a significant development for the Australian caravan industry, digital lender MONEYME has partnered with Snowy River Caravans to offer direct-to-consumer financing through their secured vehicle loan product, Autopay. This exclusive 12-month deal aims to streamline the purchasing process for caravan enthusiasts by providing instant financing options. - read more
