We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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In recent years, the call of the open road has been answered by more and more Australians through the timeless tradition of caravanning. Sparked by the pursuit of freedom and the comfort of having a home on wheels, the caravan lifestyle has seen a resurgence in popularity. This phenomenon isn't just about being on holiday; it's about the independence and flexibility that comes with owning a caravan. - read more
Caravan travel is becoming increasingly popular among Australians, offering a sense of freedom and adventure that traditional travel methods often cannot match. The allure of waking up to breathtaking views and exploring the country's vast and diverse landscapes makes it an ideal choice for those seeking both spontaneity and comfort. - read more
Caravan adventures are an exciting way to explore the expansive beauty of Australia. Whether you're planning a cross-country journey or a short getaway, hitting the road with your caravan promises freedom and exploration. - read more
Caravanning in Australia is not just a mode of travel, but a lifestyle choice embraced by many. The sense of freedom, adventure, and the possibility to explore the country's vast and varied landscapes have significantly contributed to its popularity. From retirees seeking to enjoy their golden years to young families looking to make cherished memories, caravanning has a wide appeal across the Australian demographic spectrum. - read more
Navigating the waters of caravan financing can often be as complex as planning the perfect road trip. With the rising trend of caravanning across the Australian landscape, ensuring that you have the right financial setup for your mobile haven is more crucial than ever. Whether you're dreaming of weekend getaways or longer escapades across the country, understanding caravan loan options is key to making those dreams a reality without financial strain. - read more
The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry. The company, based in Coolum on Queensland's Sunshine Coast, has been revealed to owe approximately $40 million to creditors, leaving both customers and employees facing significant uncertainty. - read more
In a strategic move to enhance the caravanning experience for Australians, Crusader Caravans has announced a partnership with BIG4 Holiday Parks. This collaboration aims to provide new caravan owners with a suite of exclusive benefits, enriching their travel adventures across the country. - read more
In a significant development for the Australian caravan industry, digital lender MONEYME has partnered with Snowy River Caravans to offer direct-to-consumer financing through their secured vehicle loan product, Autopay. This exclusive 12-month deal aims to streamline the purchasing process for caravan enthusiasts by providing instant financing options. - read more
In a significant development within the Australian caravan industry, luxury off-road caravan manufacturer Zone RV has entered voluntary administration. This move has left numerous staff members and customers facing uncertainty regarding their future engagements with the company. - read more
Crusader Caravans has unveiled its latest venture, Dreamhaven, a new brand designed to offer Australians high-quality, locally manufactured caravans at an accessible price point. This initiative aims to bridge the gap between premium features and affordability, catering to a broader audience of caravan enthusiasts. - read more
