We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Caravan loans are financial products designed to help individuals purchase caravans without having to pay the full amount upfront. These loans make it easier for aspiring caravan owners to break down the cost into manageable installments, making caravan ownership more accessible. - read more
Exploring the vast and varied landscapes of Australia is a dream for many adventurers, and owning a caravan unlocks the freedom to roam the country at one's leisure. Caravaning is more than just a mode of travel; it's a lifestyle and a hobby embraced by those who seek the thrill of the open road and the serenity of nature. Given the significance of this investment, understanding the financial aspects becomes paramount. - read more
Welcome to your first step towards financial liberation in the world of caravanning! Managing your caravan finance effectively is more than just making regular payments; it's a path to freedom on wheels. Understanding the nuances of caravan finance can unlock the door to early repayment and savings in interest, benefiting you in the long run. - read more
Caravanning has become a beloved way of life and holiday choice for many Australians, offering the freedom to explore the vast beauty of our country at a leisurely pace. The lure of the open road and the versatility of having a home on wheels has led to an ongoing surge in caravan popularity across the continent. - read more
Caravan travel offers a unique opportunity to explore the great outdoors, providing the freedom and flexibility to discover some of the most breathtaking landscapes Australia has to offer. From the golden beaches of Queensland to the rugged beauty of the Outback, caravanning lets you take the road less travelled and create unforgettable memories. - read more
In an exciting development for Australian caravan enthusiasts, Crusader Caravans has announced a strategic partnership with BIG4 Holiday Parks. This collaboration aims to provide new caravan owners with a suite of exclusive benefits, enriching their travel experiences across the country. - read more
Recent data reveals that Australian caravan holiday parks have achieved record-high occupancy rates, underscoring the growing appeal of caravanning among Australians. This surge is attributed to successful promotional campaigns and an increasing desire for domestic travel experiences. - read more
The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry. Based in Coolum on Queensland's Sunshine Coast, the company entered voluntary administration, revealing debts amounting to approximately $40 million. This development has left around 240 employees unemployed and approximately 180 customers uncertain about the status of their purchases. - read more
Tourism Holdings Limited (thl), a prominent player in the recreational vehicle (RV) industry, has announced the closure of its Brisbane manufacturing facility, effective December 19, 2025. This decision results in the loss of approximately 110 Australian jobs and signifies a strategic shift, with all production being relocated to New Zealand. - read more
RV Essentials Australia, a Melbourne-based manufacturer of caravan accessories, has announced a remarkable year of expansion, marked by a 132% increase in revenue and the servicing of over 15,000 customers. This growth is further underscored by the company's recent inclusion in Bunnings Marketplace, a significant achievement that places it among a select group of caravan accessory brands on the platform. - read more
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Knowledgebase
Option: A financial derivative that gives the buyer the right, but not the obligation, to buy or sell an asset at a specified price on or before a specified date.
