We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Welcome to your first step towards financial liberation in the world of caravanning! Managing your caravan finance effectively is more than just making regular payments; it's a path to freedom on wheels. Understanding the nuances of caravan finance can unlock the door to early repayment and savings in interest, benefiting you in the long run. - read more
Caravanning has become a beloved way of life and holiday choice for many Australians, offering the freedom to explore the vast beauty of our country at a leisurely pace. The lure of the open road and the versatility of having a home on wheels has led to an ongoing surge in caravan popularity across the continent. - read more
Exploring the vast and varied landscapes of Australia is a dream for many adventurers, and owning a caravan unlocks the freedom to roam the country at one's leisure. Caravaning is more than just a mode of travel; it's a lifestyle and a hobby embraced by those who seek the thrill of the open road and the serenity of nature. Given the significance of this investment, understanding the financial aspects becomes paramount. - read more
A caravan loan is a secured loan that uses the caravan as collateral. The loan is available for both new and used caravans and can be used for a variety of purposes including holidays, weekend getaways, and even permanent living. If you’re thinking of taking out a caravan loan, read on for a comprehensive guide to caravan loans and finance in Australia. - read more
For many, the lure of the open road and the freedom to explore is synonymous with the dream of caravan ownership. It conjures images of spontaneous adventures, family bonding, and the simple joy of having a home on wheels. Caravan enthusiasts often speak of the unbeatable sense of community at caravan parks and the proximity to nature as key draws to this unique lifestyle. - read more
The recent acquisition of Zone RV by Melbourne-based Essential Caravans marks a significant development in the Australian caravan industry. This transition ensures the continuation of the Zone RV brand and its premium Australian-made caravans. However, it also presents challenges for existing customers who had placed orders prior to the company's collapse. - read more
The Caravan Industry Association of Australia (CIAA) is set to host its 2026 National Conference from May 13 to 15 at the RACV Royal Pines Resort on the Gold Coast. This annual gathering is a cornerstone event for the caravan and camping sector, offering a blend of industry insights, networking opportunities, and professional development. - read more
Bruder RV, formerly known as Bruder X, has relaunched under the ownership of Destination Unknown Group, marking a significant shift in the Australian caravan and RV sector. This transition underscores a renewed commitment to onshore manufacturing and positions the company as a global exporter of high-end, Australian-built recreational vehicles. - read more
The Australian caravan industry has recently witnessed a series of manufacturer closures, prompting concerns about the sector's stability and the implications for consumers. Notably, Zone RV, a luxury caravan manufacturer, entered administration in December 2025, leaving numerous customers and employees in uncertainty. This event is part of a broader trend affecting the industry. - read more
In March 2026, trade CEOs from the caravan industry convened in Perth to discuss pressing issues affecting the market and to strategize for future growth. The meeting addressed challenges such as fluctuating consumer demand, rising manufacturing costs, and the increasing presence of imported caravans in the Australian market. - read more
