We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Navigating the waters of caravan financing can often be as complex as planning the perfect road trip. With the rising trend of caravanning across the Australian landscape, ensuring that you have the right financial setup for your mobile haven is more crucial than ever. Whether you're dreaming of weekend getaways or longer escapades across the country, understanding caravan loan options is key to making those dreams a reality without financial strain. - read more
Exploring the vast and varied landscapes of Australia is a dream for many adventurers, and owning a caravan unlocks the freedom to roam the country at one's leisure. Caravaning is more than just a mode of travel; it's a lifestyle and a hobby embraced by those who seek the thrill of the open road and the serenity of nature. Given the significance of this investment, understanding the financial aspects becomes paramount. - read more
With the allure of the open road and the freedom it offers, caravanning in Australia has surged in popularity. Modern caravans have transcended being mere vehicles; they are now sophisticated travel companions that fuse comfort with convenience. The evolution of caravan features has been significant, making it essential to understand what today's models have to offer. - read more
Caravanning has become a beloved way of life and holiday choice for many Australians, offering the freedom to explore the vast beauty of our country at a leisurely pace. The lure of the open road and the versatility of having a home on wheels has led to an ongoing surge in caravan popularity across the continent. - read more
Traveling in a caravan offers an unparalleled sense of freedom and the thrill of exploring the open road. As more Australians embrace the joys of caravanning, the importance of finding the right financing solution becomes essential. A suitable caravan loan can turn your travel dreams into reality, enabling you to purchase the ideal home-on-wheels without financial strain. - read more
In an exciting development for Australian caravan enthusiasts, Crusader Caravans has announced a strategic partnership with BIG4 Holiday Parks. This collaboration aims to provide new caravan owners with exclusive benefits, enriching their travel experiences across the country. - read more
Recent data indicates a notable increase in occupancy rates across Australian caravan parks, showcasing the sector's resilience in the face of economic challenges. In October 2025, cabin occupancy nationwide rose to 69%, a four-point increase from the previous year. Powered sites saw a three-point rise to 52%, while unpowered sites reached 22% occupancy. - read more
The highly anticipated 'Caravan to a Million' promotion is set to return in 2025, aiming to increase consumer engagement with the Australian caravan industry. Developed by the Caravan Industry Association of Australia and supported by state trade associations, the promotion offers participants a chance to win a grand prize of $1 million. - read more
Australia's largest caravan manufacturer, Jayco, is currently facing legal proceedings initiated by the Australian Competition and Consumer Commission (ACCC). The ACCC alleges that Jayco misled consumers by advertising certain caravans as suitable for off-road use, despite these models not being designed or warranted for such conditions. - read more
In a strategic move to add value for new caravan owners, Crusader Caravans and its subsidiary brand, Dreamhaven, have partnered with BIG4 Holiday Parks. This collaboration offers new buyers a suite of exclusive benefits designed to enhance their caravanning experience from the outset. - read more
