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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Australia's sweeping landscapes and vibrant coastlines ignite a sense of adventure among many. It's no wonder caravanning has become a favoured way to explore the beauty of this nation. But before the journey begins, understanding the financial aspects of caravan ownership is essential. - read more
Exploring the vast and varied landscapes of Australia is a dream for many adventurers, and owning a caravan unlocks the freedom to roam the country at one's leisure. Caravaning is more than just a mode of travel; it's a lifestyle and a hobby embraced by those who seek the thrill of the open road and the serenity of nature. Given the significance of this investment, understanding the financial aspects becomes paramount. - read more
A caravan loan is a type of personal loan that can be used to finance the purchase of a caravan. Caravans are a popular choice for Australians who enjoy travelling and camping, as they provide a comfortable and convenient way to explore the country. There are a number of different types of caravan loans available, and the right loan for you will depend on your individual circumstances. - read more
Welcome to your first step towards financial liberation in the world of caravanning! Managing your caravan finance effectively is more than just making regular payments; it's a path to freedom on wheels. Understanding the nuances of caravan finance can unlock the door to early repayment and savings in interest, benefiting you in the long run. - read more
Financing is a pivotal aspect for many Australians dreaming of owning a caravan. Whether it's the allure of hitting the open road for an extended holiday or finding the perfect weekend getaway, caravanning offers flexibility and adventure. However, purchasing one outright can be a hefty financial commitment, which is why financing options are crucial. - read more
In a significant development for Australia's caravan industry, Avan & Golf Caravans have entered into a multi-year national partnership with the Outdoor Living & Caravan Expo. This collaboration is set to enhance the profile and reach of caravan and outdoor lifestyle events across the country. - read more
South Australians are embracing a shift towards local adventures and road trips, and the upcoming Caravan, Camping & Outdoor Show at the Adelaide Showground is set to cater to this growing trend. Scheduled from 25 February to 1 March 2026, this event stands as the state's official industry gathering, bringing together a vast array of resources for road trip enthusiasts. - read more
The Australian caravan market is experiencing a notable shift as Chinese-built caravans gain a stronger foothold, coinciding with a reported downturn in sales among local manufacturers. This trend is reshaping the landscape of the industry and presents both challenges and opportunities for consumers and manufacturers alike. - read more
As international travel costs continue to rise, many Australian families are seeking more affordable holiday alternatives. This shift has led to a significant increase in demand for caravan rentals and camping trips across the country. - read more
In response to escalating travel expenses, a growing number of Australian families are choosing caravan holidays as a more affordable alternative. This trend has led to a significant increase in demand for caravan rentals and camping trips across the nation. - read more
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Knowledgebase
Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
