We also value your feedback and suggestions — they help us continually improve the Caravan Finance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Caravan adventures are an exciting way to explore the expansive beauty of Australia. Whether you're planning a cross-country journey or a short getaway, hitting the road with your caravan promises freedom and exploration. - read more
Caravanning has been an enjoyable and cost-effective way for Australians to experience the country since the 1950s. It's a great option for anyone who wants to explore all that this beautiful continent has to offer without breaking the bank on accommodation. Offering freedom, independence, and access to a vast array of activities, caravanning brings a unique and memorable experience that can't be beaten. - read more
Caravan travel offers a unique opportunity to explore the great outdoors, providing the freedom and flexibility to discover some of the most breathtaking landscapes Australia has to offer. From the golden beaches of Queensland to the rugged beauty of the Outback, caravanning lets you take the road less travelled and create unforgettable memories. - read more
Caravan loans are financial products designed to help individuals purchase caravans without having to pay the full amount upfront. These loans make it easier for aspiring caravan owners to break down the cost into manageable installments, making caravan ownership more accessible. - read more
The humble caravan has become an emblem of exploration and freedom in Australia, capturing the hearts of countless adventurers. With the cultural fabric intertwined with the spirit of the great outdoors, it's no surprise that caravanning is experiencing a surge in popularity. Traveling with a home on wheels allows one to forge their path and make memories in the cozy nook of familiarity, no matter how far they roam. - read more
In December 2025, Australian caravan holiday parks experienced unprecedented occupancy rates, setting new records across all accommodation categories. This surge is largely attributed to successful promotional initiatives and a growing preference for domestic travel among Australians. - read more
The Australian Competition and Consumer Commission (ACCC) has issued a stern warning to the caravan industry, highlighting concerns over misleading representations related to pricing and caravan weights. This advisory underscores the importance of transparency and adherence to the Australian Consumer Law (ACL) to protect consumers from deceptive practices. - read more
In a significant development for Australia's caravan industry, Avan & Golf Caravans have entered into a multi-year national partnership with the Outdoor Living & Caravan Expo. This collaboration is set to enhance the profile and reach of caravan and outdoor lifestyle events across the country. - read more
South Australians are embracing a shift towards local adventures and road trips, and the upcoming Caravan, Camping & Outdoor Show at the Adelaide Showground is set to cater to this growing trend. Scheduled from 25 February to 1 March 2026, this event stands as the state's official industry gathering, bringing together a vast array of resources for road trip enthusiasts. - read more
The Australian caravan market is experiencing a notable shift as Chinese-built caravans gain a stronger foothold, coinciding with a reported downturn in sales among local manufacturers. This trend is reshaping the landscape of the industry and presents both challenges and opportunities for consumers and manufacturers alike. - read more
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Knowledgebase
Private Mortgage Insurance (PMI): A type of insurance that a borrower might be required to purchase as a condition of a conventional mortgage loan, if the down payment is less than 20% of the property value.
